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Customer Care Executive – Hindi Speaking

Full Time
  • Full Time
  • Bhopal
  • Salary: ₹7000-12000/Month

Website BPO Company

609 Views, 452 Applied

Total Requirements – 100

Salary- ₹7000-12000/-Month

Qualification- 12th Minimum

Job Summary

To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

  • Assist customers via email or chat
  • Typing speed 25 WPM & 95% accuracy
  • Basic Knowledge of online grocery shopping and should be app savy
  • Good comprehension skills
  • Analytical & Probing skills
  • Open to 24/7 environment

JOB DESCRIPTION

  • Need to respond to customer via Email/Chat/Call
  • Handle queries and complaints of customers
  • Transaction handling Services, Problem Solving Efficiency
  • Numerical Ability, High level of accuracy
  • Energetic, friendly and approachable individuals who that understand the importance of great customer service
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Ability handle tough situation with customer
  • Strong ability to multitask and take fast decisions independently
  • Maintains composure and patience with customers
  • Correctly follow and implement different quality standards/definition documents
  • This job can also be widely searched as remote job, graduate job, freshers job

👉Click Here to Apply Online

To apply for this job please visit forms.gle.

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